We are committed to continuous improvement and making a meaningful impact. Our IO experts have researched new concepts and competencies to align with evolving market trends and needs. As a result, we're introducing the following competencies:
The last two replace the previous Sales & Customer Service indicator, making the construct more specific and intentional.
Additionally, we’ve updated the names of these indicators:
Existing customers using these indicators won’t be affected by the changes. However, the new terms will appear when editing or creating new jobs.
👀 Read more here.